Privacy Policy

Effective Date: July 4, 2024

1. Introduction

Welcome to RayBot ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at @ray_help_bot.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the bot, when you participate in activities on the bot, or otherwise when you contact us.

Personal Information Provided by You

User Data: We may collect your Telegram user_id and name.

3. How We Use Your Information

We use personal information collected via our bot for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

To facilitate account creation and logon process.
To send administrative information to you.
To respond to user inquiries/offer support to users.
To protect our services.
To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.

4. Sharing Your Information

We only share and disclose your information in the following situations:

Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

7. Your Privacy Rights

In some regions (like the European Economic Area), you have rights that allow you greater access to and control over your personal information. These rights may include:

The right to request access and obtain a copy of your personal information.
The right to request rectification or erasure.
The right to restrict the processing of your personal information.
The right to data portability (if applicable).

8. Updates to This Policy

We may update this privacy notice from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

If you have questions or comments about this notice, you may message us at @ray_help_bot.

3. How We Use Your Information

We use the information we collect or receive:

To facilitate account creation and logon process.

To send administrative information to you.

To respond to user inquiries/offer support to users.

To protect our services.

To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.

4. Sharing Your Information

We only share and disclose your information in the following situations:

7. Your Privacy Rights

In some regions (like the European Economic Area), you have rights that allow you greater access to and control over your personal information. These rights may include:

The right to request access and obtain a copy of your personal information.

The right to request rectification or erasure.

The right to restrict the processing of your personal information.

The right to data portability (if applicable).